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eCommerce Manager

The eCommerce Manager oversees the digital marketing solutions at Packed Party. This role requires proven leadership skills and the ability to effectively grow and develop the entire Packed Party eCommerce ecosystem while providing ongoing project support.

 

Responsibilities

- Provide day-to-day support of eCommerce operations
- Provide hands-on leadership to help develop smart solutions, identify constraints and  maintain the site for scalability
- Maintain expert understanding of current infrastructure and end-to-end processes
- Troubleshoot, debug application(s) and/or IT infrastructure component(s) and recommend enhancements for stable operations
- Assess current practices and make recommendations for improvement
- Partner with business units to understand application roadmaps and architectures
- Work with Operations as a cross functional team to achieve shared goals
- Manage all new product uploading to our site as well as ongoing fixes on current product pages
- Manage our third party digital ads company that drive e-commerce sales and ensure all images and copy are uploaded accurately to align with the brand
- Ensure site performance is being monitored and issues are addressed
- Manage all uploading of digital assets to Klaviyo and managing our email calendar alongside our graphic designers
  

Qualifications


- Bachelor's degree or equivalent work experience 
- 2-3+ years' experience in an eCommerce environment
- Experience with Shopify as it is the ecommerce platform we currently use
- Expert level communicator as our small team thrives on communication 
- A proven ability to break down larger initiatives into consumable achievable tasks to achieve company objectives
- Ability to clearly articulate plans and ensure team is aligned
- A solutions-oriented mentality with a data driven approach
- Has a "customer first" mentality that understands change and how it impacts the business both in positive and negative ways
- Retail industry or experience working with a consumer brand is preferred
- A growth mindset: track record of leveraging past learnings, encouraging new ideas and smart risk taking in self and others
- Strong communication skills with a proven ability to build cross functional partnerships to make effective decisions collaboratively
- High commitment to employee growth and development: empowers team and defines success as having a significant impact on other's careers
- A shared appreciation for our brand and belief in our core value of making life a party with kindness and confidence

 

Preferred Skills

- Klayvio and email campaign experience 
- Shopify and eCommerce management experience 
- SEM, SEO, and Content Strategy Creation

 

Think you're THE person for the job? Submit your cover letter + resume to careers@packedparty.com