Director Report: Director of Operations

Packed Party is looking for a rockstar Product Development Associate to jump in the middle of our rapidly growing team here in Austin, TX at the ground level. The individual will be responsible for supporting all pre-production development tasks; including tracking and reviewing samples, item set up, technical spec preparation and much more. You’ll work closely with the Operations and Design teams.

This person is ideally: 

  • Extremely detailed and process oriented, helping to implement processes
  • An organization freak excited about the prospect of sample organization and being the gatekeeper to the full library of Packed Party development  
  • Highly analytical in nature with solid Microsoft Office skills 
  • An over-communicator, you are able to clearly articulate vision and direction across language barriers internationally and across internal teams 
  • A brand champion, obsessed with product and ready to lead quality control processes
  • A self-starter, ready to dig in, find problems, and proactively fix them
  • A team player, eager to provide support across the organization as needed 
  • Trustworthy, you are holding the key to our manufacturers and margins so transparency and direct communication with our Director of Operations and President is of the utmost important

This role would be responsible for:

  • SKU Creation
    • Responsible for cataloging new skus across all reference documents and systems
    • Owner of UPC creation in GS1 and Lot Number maintenance
  • Logistics Support
    • Aid in customs classification research, duty rate changes, and benchmarking true landed costs from targets
  • Purchase Order Management
    • Creates purchase orders in Inventory Management System (currently StitchLabs)
    • Creates PO worksheets and spec packs, which include all production requirements
    • Sends all POs and packaging requirements to factories; communicates relevant details such as timeline, samples needed, retailer specific guidelines, and PO adjustments
    • Maintenance of PO tracker and systems for order updates
  • Factory Communication
    • Maintain open communication with our supplier base as well as actively help research and analyze new potential partners
    • Works with vendors to get pricing, item details, templates, MOQs, and any other pertinent details during development 
  • Quality Control 
    • Leader in Quality Control management for Packed Party
    • Actively participate in quality reviews of samples and shipments and in charge of logging all concerns and follow up to communicate back to our production partners 
    • Owner of item measurements and weights across reference documents and confirming samples match specifications
  • Sample Management
    • Owner of sample organization and tracking
    • Responsible for management of previous production references as well as product development resource library of finishes, materials, etc. 


  • Bachelor’s degree
  • 1-2 years of product development or buying experience preferred
  • Proficient in all Microsoft Office applications
  • Excellent communication, problem-solving, and decision-making skills
  • Highly detail oriented

Resumes should be directed to